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General Terms and Conditions of GGM GASTRO International GmbH
With the use of “GGM Gastro International GmbH” you agree to the GTC.
Payment by the customer may be made as prepayment, collect on delivery or collection by the customer. Orders from abroad are processed only against prepayment. Order-specific shipping costs also arise in these cases.
Prepayment is made by way of bank transfer. When ordering by prepayment you will receive an automatically generated order confirmation by e-mail indicating our bank details and your order number. Please indicate this order number together with your first name/surname as the reference in the bank transfer. Please note that the receipt of payment may take from one to five days depending on the week day and speed of the relevant bank. Your order can be processed only once payment has been received.
Collections on delivery:
Collections on delivery are generally paid in cash to the courier or forwarding agent (supplier). (Please ensure that you provide the correct payment amount as the couriers (suppliers) generally carry no change!) Please note that we also charge the parcel service provider’s collect-on-delivery fee, in addition to the cost of shipment, which is indicated on our invoice to you.
Please also note that for non-standard goods, which are exclusively made-to-order, 30% of the net total amount must be prepaid on ordering. In the event that the customer withdraws from the purchase agreement, GGM Gastro shall retain this sum to offset the expenses
Collection by the customer:
The customer picks up the goods at the premises of GGM Gastro in Ochtrup against cash payment.
With a new law concerning the entry certificate § 17a Abs. 2 Nr. 2 UStDV, each self-collection, which is exempt from taxation, has to have a valid TIN. After accession of the goods into another European Member Country the customer has to confirm this collection.
We are forced to retain the total amount as a caution of the German tax because of safety reasons. This amount has to be paid by the customer together with the total invoice amount.
Third territory: The same applies self-delivery by the customer to a third country (or third territory).In this case, we will refund the withheld deposit of 19% of the total invoice amount immediately after a final checkup of the customs documents submitted to us.
However, the customer shall not have a rescission right in the event of insignificant defects (in the meaning of Article 323 (5) of the German Civil Code (Bürgerliches Gesetzbuch)). Obvious defects must be immediately reported in writing, otherwise the assertion of the warranty claim shall be excluded. Sending the complaint on time is sufficient to meet the time limit.